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How I am keeping you safe

I have completed a Risk Assessment  for complementary healthcare close contact work. The following information outlines:

  • the measures which have been put in place to mitigate the risks

  • the adaptations to practice

  • the procedures which I as a therapist will utilise.


As this is a novel virus and the guidance keeps evolving, I review these procedures on a frequent basis to ensure that they continue to minimise the risks. The information in this will also be reviewed in line with government guidance and advice from professional bodies.  Last update - October 2022.

I have a duty of care to have measures in place to reduce the risk of transmission for:

  • Myself and other practitioners  – to ensure that I respect a safe working environment and to follow and have procedures in place which will minimise the risks for those working in the clinic.

  • Clients – to provide a safe environment and follow safe guidance which clients feel confident to come in to.

  • Other people such as the loved ones of my other clients and my own family, especially those who are extremely clinically vulnerable.

The WHO states:

“​Data from published epidemiology and virologic studies provide evidence that COVID-19 is primarily transmitted from symptomatic people to others who are in close contact through respiratory droplets, by direct contact with infected persons, or by contact with contaminated objects and surfaces...The risks of getting COVID-19 are higher in crowded and inadequately ventilated spaces where infected people spend long periods of time together in close proximity. These environments are where the virus appears to spread by respiratory droplets or aerosols more efficiently, so taking precautions is even more important."

Appointment System for Hands On/In Person Therapies

The appointment system enables the clinic to record which practitioners are in on which days as well as the clients. All appointments are to be pre-booked.

New client in person appointments start with:

  • an initial consultation by phone  (to maximise our time in person for hands on therapy) prior to the appointment. 

Then for clients who have had their consultation and existing clients:

  • your in person appointment will be booked in​​.

If you think you may have covid and feel unwell with covid like symptoms then:

  • Please ** do NOT ** attend your hands on treatment

  • Call me asap on 07423 019459 so we can reschedule (this will be a minimum of 7 days later)

  • Please follow the government guidance.  

The symptoms of Coronavirus as stated by ​​ are:

  • a high temperature above  (≥37.8C or 100F) – this means you feel hot to touch on your chest or back

  • a new, continuous cough or worsening cough if you usually have a cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours

  • loss of taste and smell (anosmia)



The medical advice for vaccines is it is NOT advisable to receive a treatment for 72 hours after you have received a vaccination including boosters  As I have seen people who have experienced adverse effects for a week after vaccines I am erring on the side of caution and asking people not to book in until a week has passed.  Please contact me and I will happily reschedule your appointment for you.

  • Frequent handwashing - please wash your hands upon arrival at the clinic.

  • Please bring your own MASK with you if you wish to wear one. 

  • As my work is close contact I wear a mask during treatments.

  • I wash my hands thoroughly, up to my elbows, before and after every treatment (there are washbasins in each treatment room as well as hand sanitiser) and also as and when any hygiene need arises during a treatment.

  • Regular daily and weekly cleaning procedures of all contact surfaces are already in place. However, additional cleaning procedures are in place for both the therapy rooms and entry area which includes using disinfectant before and after each patient.

  • Door handles,  chair arms, light switches, taps and any touch surfaces will be wiped down before and after clients.  

  • Couches, pillows and bolsters are all wipeable and will be cleaned after every client with disinfectant.

  • I have always cleaned and disinfected after clients and always use fresh linens for each and every client.   These are now brought in clean lidded boxes for each client.  Used linens will be placed in a lidded box and removed safely from the premises and washed accordingly.  The box is then wiped out with disinfectant.

  • The bin in the treatment room has a lid.

  • The toilet and wash basins will be wiped down as will the hand sanitiser bottles after use.

  • The clinic building is well ventilated during opening times.  Windows will be open in the clinic rooms during treatments to ensure good airflow.

  • 15 minutes is left between patients to ensure proper cleaning and ventilation.

  • If I develop symptoms then I will cancel appointments.

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